* - speaking of buzzwords like "customer-centric", received the following egregious example of corp-speak yesterday, the first paragraph of which had the receiver stumped:
Believed to bring quality to the process, a common practice in deploying new enterprise systems utilises procurement from Request for Information, to Request for Proposal, and to Business Case Development. The matchmaking stage in the exploration phase embodies opportunities for the customer-organisation to establish the right relationship with the right vendors. The radical innovation dictates fostering of relationships among the stakeholders. This single-case study utilised archival documents, observation, and in-depth interviews. Conducted while the exploration phase was ongoing, the study shows amidst the opportunities, the opportunity missed led to distrusts, disputes, and disagreements with vendors led and unexpected consequences. Is the structured RFI-RFP-BCD process appropriate to fostering relationships with the vendors? Findings reveal barriers to the innovation process.I have only a vague idea of what he/she is trying to say but I'll guess.
Many peeps believe that y'all can improve your work quality by using procurement via "Request for Information, to Request.......blah/blah...Development" or "RFI-RFP-B-Crap".It helps vendors get matched up to the right customer organizations and vice-versa. This innovation is said to help foster better relationships among all the involved parties, much like a good martini. A study was done using documents, personal observations and in-depth interviews. It was conducted while the exploration phase was going on, and the study shows that missed opportunities in the vendor/customer relationship - surprisingly - often led to distrust and disputes. Go figure. So you may ask yourself - not to borrow from the Talking Heads there but - you may ask yourself: "Does the 'Request for Information...blah...blah Case Development' work to foster better relationships with the vendors?" Findings reveal barriers to the innovation process, which I will discuss later even though right now you probably don't know if I'm for "Request for Information, to ..blah..Development" or against it, do you? I shant tip my hand so easily.